Pricing Transparency
In compliance with Florida Law, FS 395.301 and Chapter 59A-5.032 FAC, our facility is required to let you know that you may or may not pay less for the services at another facility or in another health care setting. Your physician scheduled your procedure(s) at our facility however other services provided through our facility may not be covered and are not included in the facility fee. These services may include but are not limited to anesthesiologists, intra-operative monitoring services, durable medical suppliers and pathologists. If their services are provided to you as a patient of our facility, those provider(s) will bill separately for their services rendered.
Patients and prospective patients may request from our facility a more personalized estimate of charges or information prior to service. Patients and prospective patients are encouraged to contact their insurance carrier to determine if the practitioners and or services are considered a network provider or preferred provider. Patients and their provider(s) are responsible to decide on and determine which services, diagnostics, and planned procedures will be authorized by your insurance carrier to perform based on their intended payment plan and policies.
For further compliance with Florida Law, FS 395.301(6), if initiating a grievance with our facility to dispute billed charges, please contact the Compliance Officer at 850-747-0400 ext. 154 and you will be contacted within seven (7) business days.
Payments
Patients are responsible for payment of their procedure. Before your day of surgery, we will verify eligibility with your insurance carrier. We will work with your physician to obtain prior authorization if required. We will call you to confidentially discuss your benefits and give you an estimate of your financial responsibility that you will be required to pay prior to surgery. We accept cash, VISA, Mastercard, Discover Card, American Express and Care Credit will be accepted. Your insurance company will determine your final balance based on the service you actually receive. After we receive payment from your insurance carrier we will mail you a statement for any remaining balance as determined by your insurance explanation of benefits or issue any refunds you may be due.
Should you have any questions or if clarification is needed, please contact our facility at 850-747-0400.
Resources:
- To access the State of Florida’s Agency for Healthcare Administration website for information about our facility at: http://www.floridahealthfinder.gov
- To access information on payments made to the facility for defined bundles of services and procedures ( this is a non-personalized estimate of costs that may be incurred by the patient for anticipated services; actual costs will be based on services provided to the patient) is available at http://pricing.floridahealthfinder.gov