Dear Valued Patient,
Thank you for allowing us to treat your medical needs. We are a nationally accredited surgery center and have treated more than 200,000 patients.
Medical billing is complex so we want you to prepare for what is involved and what you can expect. As requested, we will bill your insurance company for your services. Keep in mind that we are estimating your amount due based on the information obtained from your insurance company and they may pay more or less than what is estimated. After receiving your claim, they may contact you for additional information. Your quick response to their questions will assist them in processing your claim in a timely manner. After we receive your insurance payment, we will provide you with a statement showing the insurance payment and any amount due from you. Please keep in mind that your policy is a contract between you and your insurance company. If you do not follow your insurance guidelines, they may not pay for all or part of your procedure. We will contact you and ask for your assistance if your insurance does not pay your claim in a timely manner.
Multiple Bills and Statements
You will receive separate bills from the company that provides your anesthesia, if given. You may also receive bills from pathology and other physicians. These bills are separate from your surgery center bills. If you have questions about these additional bills, please contact the appropriate billing office at the phone number provided on their bill or monthly statement.
If your insurance company requires that any specimens removed during your surgery be sent to a particular clinical laboratory, please provide us with the name and address of that laboratory before your surgery.
Our billing department can be reached at 850-392-0459 and will be happy to answer all your questions or provide more information. Please have the patient’s date of birth and social security number available when you call. This will help us answer questions in a timely manner.
Thank you again for allowing us to treat your medical needs. We look forward to serving you and your family in the future.
Ron Samuelian, CEO
Frequently Asked Questions
Your insurance company may determine that a portion of your visit is due from you. Deductibles, co-payments, items, and services not covered by your contract with your insurance company are your responsibility.
You will receive a statement from the surgery center only if the insurance company has not paid your bill as estimated or if the insurance company determines you are responsible for the balance due. Insurance companies typically send an “Explanation of Benefits” (EOB) form to their beneficiaries explaining their payment.
Medicare and Medicare supplements do not cover some items. Your Medicare Explanation of Benefits (EOB) will list these charges as non-covered and due from you.
Physician services provided to you will be billed separately from the fees charged by the surgery center. You will receive separate bills from the company that provides your anesthesia, if given. You may also receive bills from pathology, other physicians, or companies such as Breg and IPG that provide equipment and implants. These bills are separate from your surgery center bills. If you have questions about these additional bills, please contact the appropriate billing office at the phone number provided on their bill or monthly statement.