Non-Discrimination Policy

Northwest Florida Surgery Center complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex.

Northwest Florida Surgery Center: Provides free aids and services to people with disabilities to communicate effectively with us, such as: Qualified sign language interpreters, written information in other formats (large print, audio, accessible electronic formats, or other formats). We provide free language services to people whose primary language is not English, such as qualified interpreters or information written in other languages.

If you need these services, contact our Business Office Manager. If you believe that Northwest Florida Surgery Center has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with our Business Office Manager, 767 Airport Road, Panama City, FL, 32405 or you may call 850-747-0400 or FAX 850-913-9744 or Email info@nwfsc.com. You can file a grievance in person, by mail, fax or email. If you need help filing a grievance, our Business Office Manager is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov or by mail or phone at:

U.S. Department of Health and Human Services

200 Independence Avenue, SW

Room 509F, HHH Building

Washington, D.C. 20201

1-800-368-1019, 1-800-537-7697(TDD)